IT Technical Support Specialist
Your journey matters – start it with us
Please note that we’re looking for a Freelancer, B2B or similar for this role.
This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.
This is the job
As an IT Technical Support you’ll be working with technical issues both for hardware and software. Your daily tasks could involve moving equipment, supporting colleagues in for example software installation and troubleshooting but also configuration of end-users’ laptops/desktops. The role also includes support of PDAs onsite, basic network patching and connections of cables i.e. printers, monitors, PCs etc. You’re experienced in different information technology systems and are used to both analyzing and maintaining them.
Please note that we’re looking for a Freelancer, B2B or similar for this role. The client’s office is located in Copenhagen.
This is you
You’re experienced in working in similar roles and understand the broad spectrum that comes with the role. Hopefully you find it fulfilling to help people out when they experience difficulties with their computers, phones or other technical equipment. You should be comfortable working in English, spoken and written. Danish language knowledge is a plus.
Skills:
- Knowledge in Microsoft + Linux eco system
- Basic knowledge of Active Directory and Exchange
- Basic knowledge of SCCM
- Basic knowledge of LAN/WAN architecture, TCP/IP, Firewall/VLAN configuration, NAT/Hardware-based load balancing, encryption and network security best practices
- Knowledge of Internet network concepts, protocols and associated services (TCP/IP, HTTP, FTP, SCP, DNS)
- Ability to prioritize assignments, handles shifting deadlines, multitasking and works independently as well as in a team environment
- Ability to exercise good judgement, to independently assess risk, and to make critical decisions
What awaits you at Avenga?
Through our values, Better Minds, Bolder Ideas and Bigger Hearts, we strive to provide you with the tools, the autonomy, the trust, and assistance you need to excel. Enjoy benefits like private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, trainings, language classes, social events, great offices, and more.
We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.
We process the applications on an ongoing basis, which could mean that the process ends before the final application date, so don't wait to apply.
- Locations
- Copenhagen
- Seniority
- Mid-level
- Technology
- Technical support
Your way in starts here
APPLICATION
Send us your application, we are ready to hear your story and explore how we can grow together.
REVIEW
Our team carefully reviews every application with curiosity and care. If your profile isn’t the right fit today, we will keep it in mind for future opportunities that match your skills and ambitions.
TALENT ACQUISITION INTERVIEW
You will meet our Talent team to talk about your goals and learn more about who we are, what we offer, and how we support our people.
TECHNICAL INTERVIEW
Our tech interview is all about diving deeper into your expertise and understanding your strengths, how you solve problems, and how you think – no trick questions, just a meaningful conversation.
CUSTOMER INTERVIEW
For some roles, especially when our clients are closely involved, you might also have a conversation with them – it’s a chance for everyone to align and get to know each other better.
JOB OFFER
If we both feel it’s the right match, we will send you an offer to join us. And even if it’s not the time just yet, you’ll always hear back from us.
WELCOME!
Your new team is excited to meet you, support you, and build something great together. Let’s make your first day the start of a journey that shapes a career that matters.
Already working at Avenga?
Let’s recruit together and find your next colleague.