This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job

The Account Operations Specialist is a key role responsible for managing client relationships, and supporting internal teams. This position works closely with the Project Managers, Account Delivery Managers and clients to foster a collaborative and productive team environment. The Account Operations Specialist ensures the smooth execution of client projects by handling administrative, contractual, and team coordination tasks.

This is you

• 1-3 years of work experience as an Account Manager, Project coordinator or a similar role

• Excellent written and verbal English language skills

• Strong interpersonal and communication skills

• Very good multitasking, prioritization and time management skills

• Ability to self-organize and achieve objectives within committed timeframes

• Integrity and reliability

• Attention to detail

• Analytical thinking

• Good knowledge of the MS Office Suite (Outlook, Excel, Word, PowerPoint)

Nice-to-have skills:

• Experience and knowledge in the area of IT Services & SDLC

This is your role

• Processing client project requests accordingly.

• Preparing internal CV documents to showcase employees' technical expertise.

• Assisting delivery team members in demonstrating their professional experience, soft skills, and project fit to clients.

• Preparing delivery team work timesheets, handling related administration, and communicating them with clients.

• Developing contractual documents in collaboration with Sales and Legal teams when necessary.

• Organizing and assisting with account management activities, including preparing and attending client meetings and gathering client feedback.

• Acting as a primary point of contact between the company and the clients.

• Reporting project and team status to management.

• Onboarding new specialists for client projects.

What awaits you at Avenga?

Through our values – Better Minds, Bolder Ideas, and Bigger Hearts – we strive to provide you with the tools, autonomy, trust, and assistance you need to excel. You’ll work on high-impact systems, influence strategic technical decisions, and collaborate with strong engineering teams in an environment that values quality, ownership, and continuous improvement.

Enjoy benefits like private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, training opportunities, language classes, social events, and more.

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.